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With MAssist CRM

Develop long-lasting relationships with your customers

Achieve more with the same set of workforce

Experience unparalleled growth

MAssist CRM is a solution for many challenges that act as a deterrent in an organization’s growth path. MAssist effectively organizes contact information, company details, and sales opportunity information, as well as every interaction that takes place through the multitude of customer communication channels, including your website, email, phone calls, social media, and other channels. It’s more critical than ever for marketing and sales teams to function as a cohesive unit, and therefore MAssist is a perfect solution to help scaling organizations achieve that goal.

It also supports the complex workflows of fast-growing sales teams. MAssist CRM keeps the focus of your teams always on task and therefore facilitating more effective use of time and eliminating many of the nuisance tasks that take up time without adding any productive value (such as searching through email archives for the most recent communication with a lead, or tracking down the marketing representative who was last in contact with a key prospect for information needed to close the deal).

Get to know your audience and find new ways to market and sell your products/services by using MAssist intelligent customer relationship management (CRM).

MAssist not just gets you more Customers but build them into your Fans

What are the Unique Selling Points of MAssist ...?

Interactive Dashboard

MAssist LMS offers a user- friendly and interactive web screen that works like any social media newsfeed. You don’t have to go and seek information, let the information come to you!

Quick Communication

Making the communication direct and quicker among your team through its unique feature of sharing posts and messages that can be viewed both on web and app.

Managing high volume of data

Lead generation and collection is a cumbersome process, managing high volume of data can be tough. MAssist eases this process and streamlines all the lead data, its stages and funnel.

Personalized Email and Message

Send personalized Emails, SMS, Whatsapp messages to your customers and view complete history of the same.

Social media Leads

Integrate all your social media accounts and collect leads directly in the LMS.

Auto Assignment of Leads

Assign the leads automatically to your team. You can enjoy the advantage of shuffling the leads among your team members too!

Target representation

View your targets live on mobile app to know and track and your goals and achieved targets.

Color coded response

The positive, neutral and closed leads can be easily identified through color coding which makes it time saving.

Flexible Lead Stages

Build lead stages as per the organization’s requirement to suit the work processes.

Notification Reminders

Get reminders before the meetings/calls so no call gets missed due to busy work schedule.

Customized Quotation

Get a quotation in your customized format with all details, company name, logo as per the company norms.

Dynamic Reports

Complete analysis of the activities performed on leads in AI driven reports in real time for quick decision making.

Lead Automation & Lead Management System

Emails to Leads

Capture your leads to CRM Inbox and the software creates leads, allocates to user and send Email/SMS/Whatsapp Message to customer.

Website to Leads

Forward your leads captured via website contact forms to CRM Inbox and the software creates leads automatically.

Web Portals to Leads

Capture the leads from various social networking sites and it will be mapped in your LMS web portal automatically.

Lead Auto Allocation

Allocate leads to sales team automatically based on lead source. The sales user will get a notification on his lead screen or via Email/SMS on lead assignment.

Timeline View

View the complete lead history with status and updates along with timeline.The timeline shows lead ageing issues.

Territory Management

CRM supports location & product based sales territories. User security based on territory rules can be applied to CRM.

Upload Documents

Upload documents related to lead or customer and store all relevant material in centralized location.

Lead Prioritization

Prioritize leads based on sales stages and focus on hot leads with better probability of closure.

Excel Import/Export

Import, Export data in excel sheets. Configure Excel headers to suit your existing excel templates.

Lead Email, SMS & Voice Communication

Email Communication

Send Automatic Email alerts to Customers, Sales Team. Configurable automatic & manual Email Communications.

SMS/Whatsapp Communication

Send Automatic SMS/whatsapp alerts to Customers, Sales Team. Configurable automatic & manual SMS Communications.

Voice Communication

Call customers directly from the CRM. The software captures all call logs & history.

Lead Activities Schedule & Reports

Calls & Visits Schedule

Schedule Sales follow up calls, Visits. Update activity & generate automatic sales reports.


Sales team will get notification reminders for the planned activities before the due date time.

Daily, Weekly, Monthly Schedulars

Use activity planner with daily, weekly, monthly calendar for planning sales activities to your sales team.

Daily Sales Reports

Get your sales team daily visit reports in real time. View the sales team GPS locations visits in map.

Sales Team Productivity Reports

Daily, Weekly calls/visit count. Reports on leads, opportunities, orders and sales team performance.

Lead Activities Tracking

View the lead history with sales team's calls/visits against the lead along with timestamp.

Lead Dashboards, Reports & Analytics

Marketing Channel Performance

Source wise lead count along with status. Filter data based on dates, source, status, etc.

User Wise Lead Status

User wise lead count along with status. Filter data based on dates, source, status, etc.

Lead Ageing Reports

Leads that are not updated are shown with ageing details.

Lead Escalation Reports

Leads are allocated to user, but the user has not called or created any activity on the lead in the last few days.

Lead Activities Reports

Sales team's calls, visits against a particular lead along with status, date & time.

Sales Funnel Reports

Sales Funnel report based on lead status. The sales funnel shows the details of sales conversion ratio Company.

CRM Salient Features

Lead Collection

Capture Leads Automatically From Various Sources

Lead Allocation

Assign, Track & Manage Sales Leads with Activities


Manage Opportunities & Sales Pipeline with Stages


Schedule Activities with reminder notifications

Mobile CRM App

Complete Mobile CRM that works even in Offline mode.

Easy Integration

Integrate with other software systems.

Email, SMS Communication

Send automatic & Manual Email/SMS/whatsapp for quick communications

CRM Customization

Customization of forms, fields, reports to suit your organization’s needs.

Dynamic Reports

Business Intelligence Reports & Customized Reports in Real-time.

Contact Us

Connect with us


Innthink Technologies pvt. ltd.

Sector - 62, Gautam Budh Nagar
Noida, UP, India

Noida Office (2)

C-28, 29
Logix Cyber Park,
Sector-62, Noida

Mumbai Office

ROck Garden,
Dahisar (West)

Bangalore Office

Nanjappa Layout, Adugodi (30)

To get the real essence of this innovative solution, we request you to get a personalised demo at your convenience,
by calling on +91 - 9315 067 530